Arten von AppFoundry-Anwendungen

In der AppFoundry gibt es verschiedene Arten von Anwendungen:

  • ISV applications are from our technology partners and authorized resellers. These apps and integrations are available for purchase. To purchase a ISV app, contact Genesys Cloud Sales. Some ISV apps are billed at a flat rate, while others are billed on a usage basis. All charges for ISV apps appear on your regular Genesys Cloud bill. To use an ISV app, a user must have the appropriate permission. The admin who configures an ISV app for your environment determines which roles to assign the permission. 
Note: Use caution if you assign an existing role to an ISV app because this action could result in unexpected charges. For example, if you assign permission for a usage-based app to an existing role, and that role has already been assigned to a thousand users, you could potentially receive a large bill. Usage beyond the number of users permitted by the application license in your subscription will be billed as overage. Contact Sales Enablement if you are unsure of the scope of your application purchase.
  • Basic Applications are ISV applications that are integrated into Genesys Cloud and can be purchased directly from the marketplace or sold through assisted sales.  Basic Apps do not offer a free trial.
  • Premium Applications are ISV applications that are integrated into Genesys Cloud and can be can be purchased directly from the marketplace or sold through assisted sales. Premium Apps offer a free trial and come with additional marketing benefits defined in the AppFoundry Marketing Guide”.
  • are premium Applications that are integrated into Genesys Cloud and can be can be purchased directly from the marketplace or sold through assisted sales. They offer a free trial and include additional marketing benefits. For more information, see AppFoundry Marketing Guide.
  • Community-Anwendungen/Integrationen stammen von Mitgliedern unserer Nutzergemeinschaft Diese Anwendungen und Integrationen sind kostenlos.
  • Die Genesys-Anwendungen/Integrationen stammen von unseren internen Entwicklungsteams Einige dieser Anwendungen und Integrationen sind käuflich zu erwerben, viele sind für alle Genesys Cloud Kunden kostenlos.

Eine vollständige Liste der AppFoundry-Anwendungen finden Sie unter auf der AppFoundry-Website.

  • Wenn Sie noch Fragen haben, können Sie unter die Community um Hilfe bitten.
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